Beyond Walled Gardens

If you’re a disgruntled user of social media, or an entrepreneur or investor seeing opportunity in the wave of disenchantment, you’re wondering if alternative social media are important, or is “just” creating more walled gardens a bad idea? Instead, do decentralized intermediaries, such as Twitter’s BlueSky, ActivityPub and Digi.me, show the way forward? Historic analogies suggest that they may be crucial, not just for salving Facebook’s specific wounds, but for enabling a future, well-interconnected system of autonomous social media. 
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Some of my friends are closing their Facebook accounts; others are sternly defending their decisions to remain on Facebook, despite the grave concerns they acknowledge about the firm’s business and ethical lapses. Decentralized technologies are, increasingly, offered as the basis of new social media.
Who cares? As I finalize this, on 14th January, 2020, FB stock is at an all-time high ($219 / share, $624B market cap) with at least one set of analysts writing that it is undervalued, notwithstanding the nose-bleed price-to-earnings ratio of 35.

There’s a lesson from history, I think, that suggests that we’ve already passed the peak of the scope and impact of monolithic, monopolistic social media entities, of mutually incompatible walled gardens. We’ve seen this movie before. Several times.

A short history of walled gardens

Long ago, before any of us were born and in a distant time without computers, there were overlapping telephone networks. Incompatible networks. Meaning: if you wanted to place a call (quaint old language) to the Smith and Jones law firm, you first needed to know what network they were on and you needed to be on the same network.In 1899, The Atlanta Telephone Company and the Southern Bell Telephone and Telegraph Company both offered service in Atlanta. "The two competing companies did not provide interconnecting service. You could only call other customers service by the same company. This forced most retail businesses to have dual service, listing both telephone numbers on their advertising. Some businesses managed to get the same telephone number on both systems.”
American Telegraph and Telephone Co., now AT&T, known for decades for its sharp-elbowed business practices, would refuse to interconnect between its own customers and those on other networks.
And again: in the 1980s, as mobile telephony emerged, it seemed that each major country would have its own homebrew standards. At the time this was annoying more than awful. It was of little concern to people who did not need to travel across national borders. If your business was entirely within Japan, or within the USA (a latecomer to mobile telephony), that wasn’t a problem. But in Europe, where proud nations with their own terrific universities created national standards, the consequences were that these conjured standards that wouldn’t work if people travelled a short distance within Europe, and that was a debacle in the making. Europe led, then, in the creation of GSM, (Groupe Spatiale Mobile), the first standards that took the priority of universal access to be higher than domestic pride.
Yet again—I check my own smartphone and, here we are in 2020 and I see the following text message apps: SMS, Google Duo and Hangouts, Signal, Facebook Messenger and Whatsapp, Skype. Really. I don’t use Kik, WeChat, Snap, TikTok, Telegram or any of a long list of others. None of us can send a message from any of these to a user on any other. Your mix will differ, but it’s all just crazy. In Korea, Japan and Taiwan: you have to have Line to be taken seriously for messaging (partly because of the sophisticated use of Emojis). There are others prevalent in the Middle East (Botim, for example, and ToTok — which apparently doubles as government spyware), and so on.
As concerns grow about Facebook’s clout, would-be competitors include Jimmy Wales’ WT:Social, Mastodon, Planetary, MeWe, Matrix.  Surely, adding to the list of would-be competitors to Facebook doesn’t on its own solve the problems anymore than building a third or fourth unconnected network in Atlanta in the late 1890s would have challenged AT&T.
Adding walled gardens doesn’t solve the problem of walled gardens.

The problem grows

If you live, as I do, in the USA (or allied countries) you may see Facebook’s global position as unchallenged. It isn’t. For reasons that aren’t all pretty, China bars all Facebook tools, and has its own native apps (Chinese users typically have more full integrated application platforms rather than fragmented apps; WeChat has chat and Facebook-like social media, and over 1.1 billion users). And similarly, Russia, for often similarly non-pretty reasons, favors VKontakte.ru with several hundred million users.
So, it’s 2020 and you live in the West but you have friends from college, work and family, say, in the USA and China and Russia, and you have a new baby, or a great vacation with fantastic pictures, or want to share sad news about your cousin’s untimely death. So much for modern technology: you can’t do that with a single posting, or via a single means. And your friends and relatives around the world can’t join in the collective congratulations, joy, or mourning.
We’ve created the equivalent of the 1890s telephone network. 
Why have China and Russia built their own walled gardens? Why are Facebook users more reticent in their sharing?
One major concern is about the data about individuals, the users, and how these data are used. The Chinese government (and Communist Party) demand control over the data on Chinese residents and citizens and are not interested in sharing that with outsiders. Ditto the Russian government. And Facebook’s seeming nonchalance about data scraping for nefarious purposes gives even its most ardent users reasons to pause.
That’s not the only reason. To be clear: China isn’t only concerned about outsiders having access to data about its people: it also is insistent on blocking discussion of many subjects it considers off limits: the three “T”s (Tianmen Square, Taiwan and Tibet), human rights in general, the uprising in Hong Kong, repression and imprisonment of Uighurs, and any criticism of the Party and President-for-life Xi, and any reference to Winnie-the-Pooh. Online entities generally blocked from access within China include also the New York Times and Amnesty International, so there’s not going to be any social media feed in China from these or similar entities. 
But set aside, for the purposes of this note, the content-blocking. Let’s consider only the incompatibility issue.

Interconnecting: Paths between Gardens

I believe that the best answer for users—and potentially for service providers—isn’t breaking up Facebook’s near-monopoly. It’s instead creating an interconnect layer for data sharing.
Suppose you and I are happily connected on one social media network, where the word ‘happily’ explicitly includes that we are content with its business model and practices. Okay - our cat videos are shared merrily as they are today.
But what of our need to share these with others, worldwide? It is here that a utility-form interconnect layer can exist, with APIs such that a worldwide publishing of your cat video could be viewable to all. But the rich longitudinal data on how individuals—including those viewing it—behave (other than, perhaps, applauding the video) is not shared at all beyond the confines of each viewer’s service.
The high-level concept is that multiple users can be either connected directly via their own chosen social network, which has its own rules and business models and sets of other users. Additionally, however, content, minus some key metadata, for example, can be shared through an intermediary layer with users on other social networks.
This can work technically (although it’ll be much harder to execute than it is to summarize). It can be funded via interconnect fees analogous to those paid by telcos worldwide (but a robust interconnect business model will be also challenging to build).
The demonstrable neutrality of an interconnect abstraction layer is essential, and it’s possible that it’d require some decentralized technologies, to assure the integrity and autonomy of the interconnect, and to make it resilient to challenge.
But will Facebook and WeChat play? Will they allow their users to push content through an API? No. No. No.
Not unless: alternative service providers are already using it and enabling value at scale or on a path to scale. Not unless: some government agencies (The EU, for example, or California and New York) require it. Not unless: critical masses of users start using intermediary layers.
There are, today, signs that the creation of multiple interconnect services might enable this to emerge, at scale, soon. Here are three:

Three emerging examples

Twitter BlueSky

Not much is known about this new initiative, other than the few indications given during its December 2019 launch. The stated goal of the small investigation team is “to make disparate social media networks more like email, so that users could join different networks but still communicate with each other no matter which one they’re using.Shared technical standards would also make it easier for users to gain some control over how these networks recommend content, which could reduce the tendency to guide users to the most outrageous material and users in hopes of keeping them engaged. It could also make it easier for the social networks to enforce restrictions against hate speech and other abuse, essentially helping them share the load at a lower cost.

ActivityPub

The best-known (still little-known, tbh) project aimed at interconnecting social media is ActivityPub, which summarizes its goals as follows:ActivityPub protocol is a decentralized social networking protocol based upon the ActivityStreams 2.0 data format. It provides a client to server API for creating, updating and deleting content, as well as a federated server to server API for delivering notifications and content.

Mastodon is built using ActivityPub, using “... ActivityPub protocol to enable Mastodon servers to talk to each other; that’s the basis of the “federation” we also like to bring up. Federation is what you already know from e-mail, even if you may not know it by name: It’s the concept of servers hosting users that can talk to users from other servers. That protocol pins down on paper how exactly such inter-server communication would look like, using a vocabulary that can be applied for a variety of purposes.”
ActivityPub’s published object description is relatively arcane, and intended for expert code users - thus, the implementers of possible systems to interconnect social networks through an intermediate software system. In its self description, ActivityPub enables users in a mature implementation to … POST to someone's inbox to send them a message (server-to-server / federation only... this is federation!)GET from your inbox to read your latest messages (client-to-server; this is like reading your social network stream)POST to your outbox to send messages to the world (client-to-server)GET from someone's outbox to see what messages they've posted (or at least the ones you're authorized to see). (client-to-server and/or server-to-server)

Scuttlebutt

Scuttlebutt describes itself as offering a protocols “for building decentralized applications that work well offline and that no one person can control. Because there is no central server, Scuttlebutt clients connect to their peers to exchange information… One of its first applications was as a social network, and it has also become one of the most compelling because the people who hang out there are not jerks.”  Planetary describes Scuttlebutt as a decentralized protocol for social software: “a server-less open network where you host the content for your friends.”  Planetary.social is building its social media app using Scuttlebutt.Planetary's apps don't have to talk to our servers—or to anyone's servers—to work. They can talk to each other and to apps or servers created and run by other people;That no one organization owns or controls the social network. You can download compatible apps—or use servers—made by a variety of companies, individuals or non-profits and still be able to talk to any of your friends and family.However, while this is a highly-decentralized social medium and platform, it does not (as far as I can see) provide a means for interconnecting content between media and platforms.

Digi.me

This project, based in Britain, was originally focused on enabling users’ to have full agency over their personal data, starting with social data, then adding health, finance and other data sources. It retains a B2C or B2B focus, building a platform for others to use.
Its website proclaims: “We're enabling a decentralised world where people can control and benefit from their data with peace of mind that their privacy is respected” and “We embrace privacy by design principles and are working to make a decentralised world reality. Our distributed architecture and business model ensure we are never able to touch, hold or see user data – or tell people how or where to use their data.”
Digi.me aims for its data intermediary platform to be broadly used. It is the underpinning of the UBDI project - which aims to use personal data as the basis of income. UBDI describes its goals as “Giving people an income & an equity stake in the future value of their data” UBDI captures user data on spending, etc., and these data are shared through Digi.me’s anonymizing platform so that customers get the statistically significant data and patterns they need, while preserving privacy of users and letting users share in the revenue of the market research projects.

Last words

I don’t foresee Facebook’s collapse, but I do look forward to a time when I can open Facebook and see there fresh, interesting, poignant, intriguing posts, and cat videos, from around the world - specifically including from my friends who aren’t using and perhaps aren’t able to use Facebook.

Other notes

This piece was originally posted on 6th January, 2020, and has been occasionally updated since (including the links below).Other reading:Jay Graber’s excellent note comparing federated and peer-to-peer network approaches.Further writing on what a decentralized Twitter could look like from Marvin AmmoriProtocols, not platforms, in which Mike Masnick observes that much thinking on what is wrong and what can be achieved with social media is constrained by a reliance on the capabilities of the protocols that shape current media. Build new ones, with different capabilities for different outcomes!My own gentle prior note about the reasons offered for decentralizing.

All the Rights and Privileges

If you’ve graduated from a U.S. university, you get a degree and a piece of paper that includes the words: “with all the Rights, Privileges, and Honors thereunto appertaining” or some such, perhaps in Latin. And you know that your Master of Fine Arts, or fine Doctor of Philosophy degree doesn’t give you any real rights or honors.

Being a white dude, in science and technology, even in the early 21st century, still does deliver privileges. I know, I’m one. And, what’s more, my wife, more brilliant than I, with more degrees to her name (I think), gets fewer rights and honors and privileges.

Read her post, then, to see what it’s like when a self-proclaimed member of Europe’s aristocracy (didn’t they die or become irrelevant in 1917 or something?), describing himself as a startup CEO, admits he hasn’t hired any women or minorities because, ahem, well, no coherent reason was given. At no point did he stop to understand that my wife’s startup was more renowned, with deeper tech content, than his. Of course, a self-proclaimed member of aristocracy has no idea what the struggles of the peasantry are like. But this is 2019 and a company, and particularly a startup company, needs to get the best talent it can — and to use the best talent as well it can. Not just hiring people who look like me, white dudes.

LINK HERE


A (digital) surgeon-general

Most people, it’s fair to say, know nothing about cyber-security.

As an example, consider the statistical analysis of British National Cyber-Security Center: it projects that as many as 23 million people worldwide use 123456 as an online password. It’s not as though consumers don’t know that cyber-security is a worry: the same analysis concludes that fully 42% of UK citizens expect to lose money to cyber theft. And yet, here we are.

If you’re reading this, you likely know to have difficult-to-crack passwords, and know what “2fa” means, and have perhaps deployed it yourself. You’ve been careful to put difficult-to-crack passwords on your bank account(s), and made it so that your phone won’t be open to anyone who can trace your greasy fingers’ path on the screen. Even that is not good enough.

Of course, your mobile phone has rung with mysterious spam calls that open with someone speaking Chinese: even if you don’t speak Chinese. These are, it turns out, carefully-constructed calls, encouraging elderly US-resident Chinese speakers to fret about the integrity of their bank accounts and … to give the log-in information to the helpful caller to debug the problem - who then siphons out the account’s contents.

What to do?

In the USA, we have, I believe, been down an analogous path before - with the establishment of the Office of the Surgeon General, which emerged in the 1870s to provide health advances first to Marines, and then to the general public. The office’s website defines the mission as follows: “The U.S. Surgeon General is the Nation’s Doctor, providing Americans with the best scientific information available on how to improve their health and reduce the risk of illness and injury.” 

While the Surgeon General has not always covered itself with glory (especially with its anemic pushback on the health effects of smoking), it has been steady in providing advice on health and hygiene, nutrition and injury to the USA.

Imagine if we had an analogous role, perhaps located inside the Office of Science and Technology Policy (an office established by Congress), with a digital surgeon general advising citizens and companies of the USA on digital hygiene. What a password should look like; how often it should change; what to do if you think you’re being hacked; what phishing is; … and to raise the nation’s expectations on cyber security awareness and preparedness. 

Siri for whales and elephants - and perhaps dogs

Each time any of us uses a tool, such as GMail, where there’s a powerful agent to help correct our spellings, and suggest sentence endings, there’s an AI machine in the background, steadily getting better and better at understanding language. Sentence structures are parsed, word choices understood, idiom recognized.

That exact capability could in 2020 start our ability to speak with other large animals. Really. Faster than brain-computer interface will take the stage.

An article on this subject, co-authored with Dr. Mary Lou Jepsen, is to appear in Wired UK.

Why Decentralize

The web, as it currently exists, has astounding reach and it has greatly enhanced the connectivity of the world and created economic and political and social empowerment in many places. It also has opened up the world’s population to endless and effectively unlimited oversight, “Surveillance Capitalism” as Shoshana Zuboff terms it¹. But computer power increases relentlessly, human inventiveness knows no bounds, and the prospect to reinvent the web, one of the most important tools humanity has yet created, that prospect remains alive. Let’s do it again!

In my Medium post on this subject, I look at the motives to create a new, decentralized web. The framework for thinking of this:

  1. To avoid problems with today’s web

  2. To achieve new, better outcomes

  3. Because we have new technical tools

Of course, this isn’t an attempt to create a centralized vision. Rather, I curated lots of thoughts. Read it HERE.

Blockchain: it's not the thing

Bitcoin, blockchain, decentralized ledgers, smart contracts. This domain emerged just in the past 10 years, and already has attracted technical wizards and bankers and politicians and scam artists and lawyers. Most cryptocurrencies and coin offerings soared, but remain deeply down from year-ago highs.

What to make of this? How to build strategy amidst this? In the piece linked here, I argue that bitcoin and blockchain and the rest of the ecosystem are not the dazzling outcome itself: they’re the tools that enable the outcome. It’s not the thing: it’s what gets us to the thing.

New business models for the Internet

Facebook’s data on all of us has been used to sell us socks, but also to enable murder in Myanmar, the fraying of European unity, and a corrupted election in the USA, among other evils. Most analyses depict Facebook (and, to be clear, its industry peers) trying to draw a fine line between the mission of global-scale communications and connection, on the one hand, and allowing the promulgation of vile ideas, on the other. We suggest that it’s time to consider structural adjustments to the underlying business models and values.

No, I do not advocate going toe-to-toe with Facebook or Google. They're well-entrenched, and there's no apparent path to challenging them in global-scale businesses on their home turfs.

I do advocate, instead, thoughtful market segmentation to explore what other business models can be wildly successful, while creating values that users will relish.

Original article HERE